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3) BRINKS Bounce & Entering HART Credentials in SecurityTrax

SUPPORT

Integrations Guide

HART is a credit report aggregator which provides access to all three of the main credit reporting bureaus. BRINKS dealers are required to use HART as the method of obtaining credit reports and the primary bureau used should be TransUnion. Each credit report generated through SecurityTrax creates a 'HART Transaction ID' which BRINKS receives behind the scenes and uses to obtain authorized secondary use of the credit report. 


To obtain HART credentials to enter into SecurityTrax, please download and follow the instructions found on the HART Account Setup Form.



Follow the steps below in SecurityTrax after you've obtained your HART credentials:

NOTE: If you'd like to be able to run a credit report with each credit bureau using your HART account, you'll need to create a 'HART - BRINKS' option in SecurityTrax for each bureau.






BRINKS Bounce Check

When running a credit report using a BRINKS Credit Bureau in SecurityTrax, a 'BRINKS Bounce' check will be sent to BRINKS behind the scenes to ensure the customer isn't already an active BRINKS customer. If the customer is already active on the BRINKS system SecurityTrax will display the following message: "BRINKS Account Match. Not eligible for funding!"

In certain situations, the customer you're entering may have an existing BRINKS account but would like to add another (i.e. they have an existing account for their home, but would like to add a business location.)

Check the 'Continue To Run Credit On A Match' checkbox and enter a Credit Match Override Reason in the provided field. Doing so will allow you to continue processing a credit report.

NOTE: A Credit Override Reason is required when running a credit override on a match.